Return Policy - Biirii Africa

At BIIRII returns for Items that meets our requirements are as Easy as ABC within a 7day window. To Return a product purchased from Biirii.com simply reach us through any of our customer service channels and we promise we will resolve the issue in record time.

How To Return

Step 1

Send a Return-Claim not later than seven (7) days of the receipt of the item As part of your claim, please insure you attach a product picture as evidence to help@biiriiafrica.com and we will revert in less than 48hours

STEP 2:

Return after Approval

After the Quality Control team reviews and approves your return-claim, you will receive adequate information on how to send the item to any of our offices.

STEP 4:

Return Claim Close-Out

Once BIIRII confirms the Item has been received, Biirii Will work with the Vendor to resolve the Return-Claim.

Items not eligible for Returns

  • Any product altered by anyway will not be accepted for return
  • Products Damaged due to customer’s negligence during handling.
  • All beauty, health and personal care products are ineligible for Return.
  • Jewelry, Under Garments including but not limited to socks are not eligible for return.